Prudence V Posted March 29, 2021 Share Posted March 29, 2021 When I log in, I get an error message telling me there’s a problem, and get offered a “contact us” link. Yet if I click the three lines in the top right corner, I’m offered the usual menu options for being logged in - so login has happened successfully. So... why the error message? Link to post Share on other sites
Happy Lemming Posted March 29, 2021 Share Posted March 29, 2021 I've had a few login problems (as well) and my browser will stall when logging in. I exit, clear my browser history and re-try and that usually works. Link to post Share on other sites
Wiseman2 Posted March 30, 2021 Share Posted March 30, 2021 (edited) 22 hours ago, Prudence V said: When I log in, I get an error message telling me there’s a problem. Are you using the facial recognition software for log ins? If you have the Zoom filter on kitten, for example, it may not work.😾 Edited March 30, 2021 by Wiseman2 Link to post Share on other sites
Author Prudence V Posted April 1, 2021 Author Share Posted April 1, 2021 On 3/30/2021 at 12:17 PM, Wiseman2 said: Are you using the facial recognition software for log ins? If you have the Zoom filter on kitten, for example, it may not work.😾 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣 1 Link to post Share on other sites
Paul Posted April 8, 2021 Board of Directors Share Posted April 8, 2021 On 3/29/2021 at 7:58 AM, Prudence V said: When I log in, I get an error message telling me there’s a problem, and get offered a “contact us” link. Apologies for not seeing this sooner! That sounds broken. Would it be possible to take a screenshot and/or copy the full text of the error message you're seeing, including any error codes? You can send the screenshot in an e-mail to [email protected]. Best, Paul Link to post Share on other sites
Author Prudence V Posted April 19, 2021 Author Share Posted April 19, 2021 On 4/8/2021 at 9:27 PM, Paul said: Would it be possible to take a screenshot and/or copy the full text of the error message you're seeing, including any error codes? It hasn’t happened for a while.... so I’m guessing whatever caused it, has sorted itself. Link to post Share on other sites
Wiseman2 Posted April 19, 2021 Share Posted April 19, 2021 4 hours ago, Prudence V said: It hasn’t happened for a while.... so I’m guessing whatever caused it, has sorted itself. Yep. Once you changed your password to 'ilovewiseman2' it's working, right?🙀😽 2 Link to post Share on other sites
Author Prudence V Posted April 20, 2021 Author Share Posted April 20, 2021 14 hours ago, Wiseman2 said: Yep. Once you changed your password to 'ilovewiseman2' it's working, right?🙀😽 I wish you wouldn’t keep giving away my password like this. I might have to change it *again*... 1 Link to post Share on other sites
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