preraph Posted April 16, 2016 Posted April 16, 2016 I agree with the poster who said if she did it by accident, she should have come to you and told you. Now you have to wonder is she that stupid and didn't know how to tell it was a bank statement (did you show her or tell her which bank, for example?) or assume she did it on purpose and either way, you must say something. It will be hard to trust her now. Doesn't matter if she thinks you're rich. None of her business. No one is obligated to overly share their wealth. Be direct and tell her "I notice you opened a statement even after I told you not to. May I ask why?" And then put it in writing for her and that she's not to do that and anything else she's not to do and tell her if anything like that happens again, have her sign it saying she understands it's grounds for dismissal. She's probably a flake. That's probably what happened. Hopefully she didn't even read it but just opened everything up or something. Good luck.
GunslingerRoland Posted April 19, 2016 Posted April 19, 2016 I told her not to open these documents. It's written in the instructions she was given. It's not a tough directive. I think that would be a pretty easy instruction to miss when part of their job is to open all of the other mail except that. I would definitely talk to her, but unless you made a big deal out of it, at the start, I'd probably assume it's an honest mistake. 1
Montgomery Burns Posted April 21, 2016 Posted April 21, 2016 Perhaps go to paperless statements or get a PO BOX for such items. Very inexpensive and problem solved.
katiegrl Posted April 21, 2016 Posted April 21, 2016 (edited) I say give her the benefit of the doubt that she may have forgotten your instruction (she is new, cut her some slack -- it is difficult absorbing all the info one has to learn when beginning a new job). But do remind her not to do it going forward. Also, even though she did open it, that does not necessarily mean she looked at or reviewed it. I have been in her position before, and was so busy I did not have time, nor did I care, to look at financial stuff. Unless my boss asked to for some reason. My job was to open though.... and date stamp. I say give her benefit of the doubt it was a mistake, she did not review it, but remind her not to open again Edited April 21, 2016 by katiegrl
ufo8mycat Posted April 21, 2016 Posted April 21, 2016 I feel you need to put something in place to stop this mail coming through her. Otherwise its an unreasonable expectation. However, I rely on my assistant to help prioritise the incoming information. Physical mail, email, phone calls whatever. Contracts have confidentiality clauses. Wouldn't it be easier to enforce a confidentiality clause IF it becomes an issue? Rather than try to duck and weave information. Managing by exception makes it difficult for employees to perform well. 1
Author d0nnivain Posted April 22, 2016 Author Posted April 22, 2016 Managing by exception makes it difficult for employees to perform well. They day she started I gave her a written manual with my office's procedures That manual states that she is not to open bank statements or bills. We went over the manual for over an hour. I do not manage by expectation. I never expect somebody to read my mind. I'm calmer. We talked. She won't do it again. 6
katiegrl Posted April 23, 2016 Posted April 23, 2016 They day she started I gave her a written manual with my office's procedures That manual states that she is not to open bank statements or bills. We went over the manual for over an hour. I do not manage by expectation. I never expect somebody to read my mind. I'm calmer. We talked. She won't do it again. I am glad you were able to resolve d0nnivain..... 2
Methodical Posted April 23, 2016 Posted April 23, 2016 (edited) They day she started I gave her a written manual with my office's procedures That manual states that she is not to open bank statements or bills. We went over the manual for over an hour. I do not manage by expectation. I never expect somebody to read my mind. I'm calmer. We talked. She won't do it again. Glad you addressed and handled the situation professionally rather than taking a wait and see approach. Edited April 23, 2016 by a LoveShack.org Moderator 1
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