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A Patient Knows too Much

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Old 6th March 2019, 11:43 PM   #1
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A Patient Knows too Much

I work for a chiropractor she wants us to be friendly. Greet patients by name for example. I think he thinks I'm interested in him. He keeps asking personal questions and I answer them because I'm really an open book, I was fired for not having a filter from one job. But him asking where I'm moving too makes me nervous. He has the apartment building name and address not apt number, he asked i don't know it yet. He has also asked in passing if I watch porn. I said no. Like I know I'm not his "type" but I'm also divorced as is he.

I am really trying to step back from his care. I know there are certain patients that make for ackward situations. The doctor sometimes has me in the room with her because of issues. But I work the front desk. How should I handle this? Should I tell the doctor I'm not comfortable with him, he is a regular?
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Old 7th March 2019, 12:37 AM   #2
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Originally Posted by Kristine View Post
Should I tell the doctor I'm not comfortable with him, he is a regular?
Of course you should tell the doctor, he's not the first patient to confuse compassionate care with something else and he won't be the last. She will have certainly encountered this before.

In your work setting there's no value in exchanging anything beyond pleasantries and well wishes with patients. Leave that "open book" at home...

Mr. Lucky
Happiness is not a goal; it is a byproduct -

Eleanor Roosevelt
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Old 7th March 2019, 8:31 AM   #3
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You need to learn how to be more evasive. When the patient asks questions you are not comfortable answering, change the subject.

When the patient says where are you moving to? Answer vaguely by saying something like a new place with more windows or something equally non-committal. Then ask the patient a question about an unrelated subject.
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Old 7th March 2019, 10:08 AM   #4
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You can politely tell the guy sorry itís personal.
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Old 7th March 2019, 11:16 AM   #5
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If you are at the front desk, smile politely and pretend to be answering an incoming call and ignore him.
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