New job: they shorted me on my paycheck....I'm furious, getting nowhere
I started a new part-time job at the beginning of April (in addition to the longstanding part-time job I already have). It was mandatory for me to attend 3 days of "general orientation" to start. The days of this were on the days I was regularly scheduled for my longstanding part-time job.....but I wanted to show them I was flexible, plus I knew I had to do this, so I took a day without pay, and a vacation day from my longstanding part-time job....for that first week in April, so that i could attend these (paid) orientation days.
That was April 5, 7 and 8. To make a long story slightly shorter, due to annoying miscommunication on their part, as it turns out, I wasn't given the correct orientation days to begin with, so ended up taking the "day off" from my other job for nothing...but I guess that's neither here nor there, but does lend itself to how horribly unorganized this organization is.
My first paycheck (for these above days) was to be automatically deposited into my checking acct this past Wednesday, April 28th.
That morning, I logged into my online banking to ensure the check had been deposited. I guess I was concerned because I'd heard rumblings since taking this job that they were "known" for screwing up on people's checks.
As luck would have it, they screwed up....and paid me for only 2 of the 3 days. So in other words, I was paid 2/3 of what I should have been.
Now conveniently, at these orientation days, we had a presentation by someone in payroll...who told us that if it "ever" happened that there was a problem with our paycheck, if we found we'd not been paid for all the shifts we'd worked, to report it to our respective unit secretary.....and we would receive pay for that missed shift(s) on our NEXT paycheck. Nice way to cover the arse, if you ask me. It also says the same thing in our Staff Handbook.
I obviously don't work for free, or for the good of my health. To me, this is unacceptable and not a very positive way to start out our employee-employer relationship.
Now....there is no error on my part. These 3 orientation days I had to attend, I "signed in" as I was supposed to. In fact, I went further than that, and spoke with my unit secretary in ADDITION, to ensure she had me down for those 3 days..and I saw her write it down.
So I followed the protocol. I called my unit and asked to speak with the unit secretary.....to report this. She'd have to report the error to payroll as they only make up the checks based on the info they're provided. Of course, in keeping with the generalized disorganization of this place, she's not there that day. Great. So I call up payroll to tell them this and ask what I'm supposed to do now. They suggest I call up the head honch from my department, the Program Head. So I did...and left her a voicemail basically indicating I wasn't impressed with "their" error, and that I hoped to have things resolved ASAP.
I then called up the person from HR who was the one who hired me. She confirmed that she was aware I'd done these 3 orientation days.....but that she'd have to talk to my "boss" to find out what happened.......and that she'd get back to me TODAY. Well it's only a few hours left til quitting time, no call.
Last week, I worked an additional 2 days there. God only knows how they'll screw up on the paycheck for THOSE shifts.
I am a professional and I am fully expected to do my job professionally, and I expect the same from my employer. I find it unacceptable that nothing is being done about this. Only once in my working career has this happened.......and the problem was corrected within hours...and i was written out a manual check for the portion I wasn't paid.
In addition to THIS, and how horribly disorganized I find the entire place (I won't even go into that here), as soon as this is cleared up and I'm paid in 2 weeks for the 2 days I worked last week, I'm quitting. I don't need this aggravation. I can't "afford" to have to basically wait a month to be paid (which is what the case will be, by the time I do get paid for that missed day).
There's still 3 hours for the HR lady to call me back. I don't want to seem rude, but I'm tempted to call her up and pursue this further, without having to WAIT to hear from her. Should she not call by the end of the day, of course it's the weekend. They should be scrambling to make this right.....considering they have a VERY HARD TIME keeping staff such as myself (high turnover rate).
How would you proceed if you were me, right now? Would you just wait it out til the end of the day, to see if she does call? And in case it makes any difference, the amount they owe me is about $350..it's not exactly chump change.
THanks....it was at least good to vent.